Terms of Service

Welcome to iliabeauty. These Terms of Service (“Terms”) govern your use of our website located at https://iliabeautya.shop and the purchase of products from our store. By accessing or using our site and services, you agree to be bound by these Terms.

Order Processing

All orders are subject to a processing period of 1 to 3 business days before shipment. Processing times do not include weekends or holidays.

Shipping

Once your order has been processed, shipping times typically range from 7 to 12 business days, depending on your location and shipping method chosen. Shipping fees are calculated and displayed at checkout before you complete your purchase.

Cancellation Policy

You may cancel your order within 12 hours of placing it by contacting our customer service at cleopatraaustin777938@gmail.com. After this period, we may have already begun processing your order, and cancellation might not be possible.

Returns and Refunds

If you are not fully satisfied with your purchase, you may return the item(s) within 14 days of receiving your order. To initiate a return, please contact us at cleopatraaustin777938@gmail.com to obtain return instructions.

Returns must be in their original condition and packaging. Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Refunds will be processed within 5 to 10 business days upon receipt and inspection of the returned item(s). Please note that it may take additional time for your bank or credit card company to post the refund to your account.

Product Information

We make every effort to display accurate product information including descriptions and images. However, we do not guarantee that the information is error-free. We reserve the right to correct errors and update prices without prior notice.

Contact Information

If you have any questions about these Terms or your order, please contact us at cleopatraaustin777938@gmail.com.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United States. By using our services, you consent to the jurisdiction of the courts located within the United States.

Thank you for shopping with iliabeauty.